Keeping Everyone Safe: Our COVID-19 Policies

By: Duncan McLean

STATUS UPDATE: November 20

With everyone’s health and safety our top priority, here’s what Waddington’s is doing to protect our clients and staff and prevent the spread of COVID-19.

Our toronto Gallery is currently NOT Accessible to visitors

Further to the November 20th announcements from the Government of Ontario and City of Toronto, Waddington’s Toronto gallery will not be open to the public for the duration of the mandated lockdown.

Curbside Pick Ups

We are however, pleased to provide safe options for curbside pick up of your purchased items. Please note that health and safety protocols are adhered to at all times.

To find out more, or book an appointment, please contact us. Please note that all appointments require two business days’ notice – we appreciate your patience and understanding.

Previews

Unfortunately, we are not able to invite our clients to in-person previews of our auctions at this time.

But as always, we are happy to provide additional photographs, detailed information or condition reports via email or video, and are always pleased to connect over the telephone.

Client site visits

For the duration of the restrictions in Toronto, we are pausing visits to clients’ homes or offices. We apologize for any inconvenience this may cause, but believe this is in all of our best interest.

We are pleased to connect with you by telephone or over video to discuss items you maybe considering for consignment, or to provide additional information about a current auction.

What We’re Doing

As requested by health authorities, we are staying at home as much as possible. Our onsite skeleton staff adheres to strict guidelines, which include:

  • Wearing masks
  • Physical distancing
  • Frequent handwashing
  • Completing a Health Declaration upon arrival at the office
  • Disinfecting common areas immediately following use
  • Providing detailed safety protocols when arranging pick ups

What we ask you to do

Please also be aware that due to some of the precautions we are required to observe, we are not always able to accommodate your requests for immediate pick ups. Our staff are working hard to meet your requests within a safe and manageable environment.

Please observe the precautionary measures we have put in place. If you have questions or concerns, please contact us.

Thank You!

We are grateful to all our clients and assure you that we always have your best interests at heart. We share a common objective – to achieve the best possible results. Our decision-making is always guided by fiscal and ethical accountability.

Staying Connected

Let us know how you are doing. Don’t hesitate to contact us if you have questions or concerns.

Please also continue to visit our website for new and interesting content, and don’t forget to follow us on social media @waddingtons275.

Again, thank you to all our friends and our colleagues for your continued support and understanding. Please be safe.

 

 

 

Duncan McLean, President
Waddington’s


Related News

Start Collecting

Everything You need to know to get you started bidding on Auctions at Waddington’s.

Learn More

How to Sell

Find out why selecting Waddington’s is the right choice for consigning your works of art, wine or specialty items.

Learn More

Become a Member

Sign-up for your Waddington’s account today to gain access to special member’s benefits and more.

Sign Up